ACCOUNT MANAGEMENT · FLEET ENABLE SOLUTIONS
Every Shipper. Their Rules. Automated
Each shipper has their own protocols, rate sheets, SLAs, and reporting requirements. Fleet Enable’s Account Management turns shipper-specific complexity into a one-time configuration that runs itself on every order.
The Complexity of Running Shipper-Specific Rates, SLAs, and Paperwork Becomes a Configuration Problem
Traditional Process
Every shipper’s rules live on the account
Rates, fuel, and accessorials applied automatically
On-time and exception rates tracked per account
Every shift works from the same configuration
Invoice matches the contract the first time
How It Works
Configure each shipper once. Fleet Enable applies those terms on every order that account sends, from the rate it’s booked at to the report you hand back at renewal.
01
Shipper-Specific Configurations
Set up rates, accessorial rules, service expectations, documentation requirements, and communication preferences once per shipper. Apply automatically on every order from that account.
02
Continuous SLA Tracking
On-time rate, exceptions, and documentation compliance run against the terms you agreed to, live, account by account. You see an SLA slipping before the shipper has to tell you.
03
Contract-Aware Billing
Every invoice pulls the rate card, fuel surcharge, and accessorials that specific account agreed to, matched automatically. Right the first time means fewer disputes.
04
Renewal-Ready Reporting
A shipper’s full performance record, on-time rate, exceptions, documentation compliance, sits in one report instead of getting built by hand the night before a renewal call.
Frequently Asked Questions
What is account management in logistics?
Account management in logistics is the practice of configuring and maintaining each shipper's unique rates, protocols, SLAs, and reporting so every order they send is handled to the exact terms you agreed to.
How does carrier management software work?
It centralizes each customer's rates, service levels, and documentation requirements in one configuration, then applies those terms automatically as orders come through, instead of a dispatcher or biller rechecking a spreadsheet on every load. In Fleet Enable, that configuration lives on the shipper account and drives routing, billing, and reporting together.
Can Fleet Enable handle different rates for different shippers?
Yes. Each shipper account carries its own rate card, fuel surcharge, and accessorial rules. The platform applies the right one automatically based on which account the order belongs to, so no one looks up a rate by hand.
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