SHIPPER PORTAL · FLEET ENABLE TMS
Your Shippers Stop Calling. They Look It Up
Your customer never watches you build a route or close out a stop. They judge you on what they can see, and for most carriers that is a phone call and a promise. The portal is where a shipper finds their freight, pulls their proof, books their windows, and reads their own numbers.
Shippers Ask For Visibility. What They Are Testing Is Your Size
When a shipper requires visibility, they are looking for more than a status page. They want to know you can handle their volume and keep them informed. If customers have to call for updates, your team becomes the tracking system.
Enterprise-level visibility used to mean enterprise-level software, cost, and administration. For many carriers, that was simply more than the operation needed.
The Shipper Portal closes that gap. Your customers get a branded place to check order status and delivery information themselves, while your team spends less time answering status calls.
Answers Your Shipper Gets on Their Own
Finds the Freight
Live status, no call, no wait.
Pulls the Proof
Signature and photos, on demand.
Books the Window
Scheduled against your real availability.
Reads the Numbers
On-time and exceptions, their account.
What Shippers See Is the Operation Itself
Works With
Account Management
Configured per shipper.
Delivery Management
Proof captured at the door.
Document Management
PODs on demand.
Fleet Enable TMS
The platform behind it.
Frequently Asked Questions
What is a shipper portal?
A shipper portal is where the companies whose freight you carry track their own shipments, retrieve proof of delivery, and schedule deliveries themselves, rather than contacting your team for each request.
Does the portal carry our branding?
Yes. It runs under your name and your identity. Your customer experiences it as your service, because it is.
Can shippers schedule their own deliveries?
Yes. Shippers and consignees choose from the windows your operation actually has open, so appointments get set without a scheduling call and without overcommitting the day.
Can each shipper see only their own freight?
Yes. Access is by account, so every customer sees their orders and nobody else's.
What can a shipper see about our performance?
On-time rate, exceptions, and delivery history for their own account. It is the same record you would otherwise build by hand before a renewal conversation, available to both sides continuously.
Will this help us win enterprise accounts?
It removes a reason to disqualify you. Live visibility is increasingly a condition rather than a preference, and offering it under your own brand puts you in the same conversation as carriers several times your size.
