ACCOUNT MANAGEMENT · FLEET ENABLE SOLUTIONS
Every Shipper. Their Rules. Automated.
Each shipper has their own protocols, rate sheets, SLAs, and reporting requirements. Fleet Enable's Account Management turns shipper-specific complexity into a one-time configuration that runs itself on every order.
What Changes
The complexity of running 30 shipper accounts becomes a configuration problem. Not a daily operational burden.
Traditional Process
Every shipper protocol in one place
Contract terms applied automatically
SLA commitments tracked continuously
Consistent operations across every team
Faster billing with fewer invoice disputes
How it works
From Booking To Billing, Every Step Works Together. Bring orders, dispatch, tracking, customer updates, and billing into a single workflow that gives your team complete visibility from intake to delivery.
01
Shipper-Specific Configurations
Set up rates, accessorial rules, service expectations, documentation requirements, and communication preferences once per shipper. Apply automatically on every order from that account.
02
Custom SLA Tracking
Each shipper account has its own SLA targets. Track on-time performance, exception rates, and documentation completeness against the contract terms you actually agreed to.
03
Contract-Aware Billing
Rate cards apply themselves to the orders they cover. Fuel surcharges, accessorials, and service-level fees calculated automatically. No invoice argument at month-end.
04
Shipper Reporting On Demand
Performance dashboards configured per account. When the renewal conversation happens, your data shows up before the question does.
Frequently Asked Questions
What is account management in logistics?
Account management in logistics is the practice of configuring and maintaining each shipper's unique rates, protocols, SLAs, and reporting so every order they send is handled to the exact terms you agreed to.
How does carrier management software work?
Carrier management software stores each shipper account's rules once, then applies them automatically to every order — pricing, service levels, documentation, and reporting — without dispatchers rebuilding the setup each time.
Can Fleet Enable handle different rates for different shippers?
Yes. Fleet Enable holds a separate rate card per shipper account and applies the right rates, fuel surcharges, and accessorials to each order automatically.
